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Frequently Asked Questions
Q: Can I order a sample to check the quality?
A: Yes, samples can be provided for quality checks. Please note that while the sample itself may be free, the delivery cost is typically covered by the customer.
Q: What is the regular color, and can I customize it?
A: Our regular colors are blue and gray. Custom colors are available with a minimum order quantity (MOQ) of 500 pieces.
Q: Do you support logo branding and OEM services?
A: Yes, we provide full OEM and ODM services, including logo branding via screen printing or hot stamping.
Q: What are the available packaging options for shipping?
A: We offer export wooden pallet packing, carton packing, or nude packing for space-saving purposes.
Q: What is the typical lead time for production?
A: Production usually takes between 7 to 15 days after the deposit is received, depending on the order volume.
Q: What payment terms do you accept?
A: We accept T/T, L/C at sight, and PayPal for sample orders.