Frequently Asked Questions
Can you customize the color of the waste bin and what is the MOQ?
We can help you to customize the color if you provide the Pantone Number. The Minimum Order Quantity (MOQ) is 300 PCS.
How long is the delivery lead time?
In general, it takes 15-20 days once the advance payment is received. For formal orders, we provide a production plan to guarantee on-time delivery.
What are your standard payment terms?
In general, TT is the common method. We also accept L/C, Paypal, Western Union, or others according to the specific situation.
What additional services do you provide?
We offer logo printing, customized colors, free det+dem at the destination port, and a three-year warranty.
What is the quality assurance policy?
Warranty is 3 years: One replacement for one within 1 year, two replacements for one within 2 years, and three replacements for one within 3 years. We also support SGS testing.
How can I obtain a sample to check quality?
Samples can be sent via DHL/TNT/FedEx, by air, or added to your sea containers.