❓ Frequently Asked Questions
Can you customize the color of the waste bin and what is the MOQ?
Yes, we can customize colors based on your Pantone Number. The Minimum Order Quantity (MOQ) is 300 PCS.
What is the estimated delivery time?
Generally, delivery takes 15-20 days after receiving the advance payment. A formal production plan will be provided to guarantee on-time delivery.
What are your standard payment terms?
TT is the most common method. We also accept L/C, Paypal, Western Union, or other methods depending on the specific situation.
What additional services do you offer?
We provide logo printing, customized colors, free det+dem at the destination port, and a three-year warranty.
Is there a quality assurance policy?
Yes, we provide a 3-year warranty: 1-to-1 replacement within 1 year, 2-to-1 replacement within 2 years, and 3-to-1 replacement within 3 years. SGS testing is also supported.
How can I obtain a sample to check the quality?
Samples can be sent via DHL, TNT, FedEx, by air, or added to your sea containers.